Setting Goals and Calming Customers with Mr. Rogers

Setting Goals and Calming Customers with Mr. Rogers

Carl Pritchard

Trying to build your relationship with your customer?  Want them focused on what you need to accomplish to keep them happy?  Taking a page from Mister Rogers’ playbook isn’t a bad idea.  Carl Pritchard reflects on his meeting with the childhood icon and the lasting impression a 45-minute conversation left behind.


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Setting Goals and Calming Customers with Mr. Rogers

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