Empathy in PM – Wishful Thinking or Not?

Empathy in PM – Wishful Thinking or Not?

Gail Levitt

Empathy in PM – Wishful Thinking or Not? Is there a place for empathy in a busy project environment, or do the Triple Constraints still rule as more important?  Update your knowledge of the misconceptions and realities of empathy when managing projects within a volatile environment of constant demands and change. Learn more about both sides of the Empathy Debate in Project Management, for and against making empathy more of a focus for projects and teams. Acquire new insights about empathy from a collaborative and influential leadership perspective. In this practical ProjectBite video, Dr. Gail Levitt argues that empathy does have a place in PM, and that with a realistic mindset and genuine behaviors, you can get more done in less time, and receive more support from others you delegate to for better results. Acquire practical tips on do’s and don’ts for how to demonstrate empathy efficiently and authentically to gain trust, buy-in, commitment, and accountability for peak performance in a volatile project environment.

Gail Levitt, Toronto, ON - glevitt@levittcommunications.com

Dr. Gail Levitt specializes in collaboration and influence, and has extensive experience managing projects and teams for diverse organizations, including Hewlett-Packard, Nestle, Nabisco, and the government. She is President of Levitt Communications Inc. in Toronto, Ontario. Her company offers global training, coaching, and mentoring both virtually and in person for over 3,000 professionals annually on related topics, including the following: negotiating skills; team development; collaborative communication; critical thinking and problem-solving; influencing without authority; productivity and time management; change leadership; dealing with difficult stakeholders and clients. Gail’s diverse clients include executive education programs at universities and colleges, and diverse organizations in the public and private sectors. Highlights include: Ryerson University; Schulich Executive Education, York University; Sauder Executive Education, University of British Columbia; Edwards School of Business, University of Saskatchewan; Boston University; The George Washington University; Verizon; Home Depot; TD Bank; Loblaws; Siemens; Toyota; PMI. Gail’s most recent book is The Truth About Collaborating: Why People Fail and How to Succeed, which is part of the Human Resource Management and Organizational Behavior Collection of Business Expert Press. She is also the author of Team Planning for Project Managers and Business Analysts, part of the Project Management series for CRC Press. She has also written many articles on accountability and influence in the workplace. Gail is currently working on a book about Mark Twain and is a member of the American Society of Poets. She enjoys music, art, and hiking with her dog, Einstein.

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Empathy in PM - Wishful Thinking or Not?

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