Blog

  • Does Your Project Sponsor Know What They Are Doing?

    Being a project sponsor is not easy.  The role is often misunderstood, misrepresented, and misused – leading to a host of problems between the Project Manager (PM) and the Project Sponsor (PS).   The key issue is the lack of a clear agreement between both parties up front.  Both parties make assumptions about the role…

  • What Is the Most Important Role of a Project Manager?

    Most people will say… “Produce great schedules!” As project managers, we all know that is not the case.  So, what is the answer?  What is the most important role of a project manager? I always like this answer: “While it’s important for project managers to create a solid, achievable schedule, more importantly, their key role…

  • Cut to the Point. Please.

    Project managers are notoriously too detailed when asked for information about the project. A project update report, a simple… “How is it going”, or a quick “Can you bring me up-to-date on…”. We need to learn how to communicate succinctly and clearly and stop rambling on. I’ve often suggested that if you are given 30…

  • Put Process in Your Communications

    George Pitagorsky published an article in ProjectTimes.com entitled Project Management | Putting the Power of Process Thinking into Action.  In it, George encourages and promotes the concept of process in all the parts of our project management lives. In this post, I want to highlight process in our communications. It is often said that good…

  • Good Decision-Making – A Critical Leadership Skill

    If you ask a group of employees about what they look for in a good leader, you will get many answers.  Most certainly, the ability to make good decisions, will rank up there. Learning how to be a good decision maker is not easy.  Managers, especially, have a very difficult time with this skill during…

  • Who Are You Going to Call This Week?

    After reading this, you will have one new action item on your holiday list.  You will need to pick up the phone and make a call. Every one of us have people in our lives who will find these coming holiday weeks to be extra difficult. A family member who has just lost a job…

  • Good Leaders Stay in Touch

    Back a few years ago, my friend Roy Osing wrote an article entitled “10 Things Smart Businesspeople Do”.  One of those things was that they stay in touch with everyone around them. In his article, Osing says “Place a priority on meeting with customers regularly. There is no substitute for getting feedback on performance directly…

  • Compassion Wins – Every Project Team Needs a Whale

    Every project team needs a member who can add the most important element to the success of any team: compassion. I was introduced to a very simple model for understanding the human dynamic within teams by Troy McClain (themcclaincompanies.com). I met Troy about eight years ago at a conference where we were both speaking.  He…

  • What’s in Your Communications Engine?

    A recent study by the Project Management Institute entitled “The High Cost of Low Performance: The Essential Role of Communications” says “Ineffective communication is the primary contributor to project failure one third of the time and had a negative impact on project success more than half the time.” Poll after poll, year after year, we…