“There is nothing quite so useless as doing with great efficiency something that should not be done at all.” – Peter Drucker
Organizations must improve their investment decisions around change initiatives. The wrong project choices, no matter how efficiently and effectively executed, produce sub-optimal results.
This is the realm of Portfolio Management (PfM). How do we improve our maturity in PfM? By tracking our results (“benefits”) that the organization achieves from current projects and programs and using that feedback to improve our PfM processes. We need to improve, providing that feedback from the measurement of benefits from past investments (which may take months and even years in some cases) as input into the next cycle of project and program approvals.